Policies
Shipping Policy
Delivery times, shipping fees and free shipping on orders of $99 or more.
Effective November 2026. At Casbah Market, we work to deliver your order quickly, safely and efficiently. Please review this policy before placing your order.
1. Order processing
Orders are typically prepared and dispatched within 1–2 business days after payment has been received. Processing times apply to business days only and do not include weekends or public holidays. During busy periods, promotions or holidays, processing may take slightly longer.
2. Shipping fees
Shipping charges are calculated on your order subtotal after any discount is applied. All orders, including free shipping orders, are delivered within 5–7 business days.
| Order value | Shipping fee | Delivery time |
|---|---|---|
| Up to $24.99 | $7.99 | 5–7 business days |
| $25.00 – $49.99 | $8.99 | 5–7 business days |
| $50.00 – $70.99 | $9.99 | 5–7 business days |
| $71.00 – $84.99 | $11.99 | 5–7 business days |
| $85.00 – $98.99 | $12.99 | 5–7 business days |
| $99.00 and above | Free shipping | 5–7 business days |
Weight limit for free shipping: Free shipping applies to orders weighing up to 40 lbs. If your order weighs more than 40 lbs, a small additional shipping fee will apply. In that case, our team will contact you with the amount before your order ships.
3. Estimated delivery
Most orders arrive within 5–7 business days after dispatch. Delivery times are estimates and are not guaranteed. Weather, carrier volume and other events outside our control can cause delays.
4. Order tracking
We ship with USPS and UPS. When your order ships, we will email you a tracking number so you can follow your package.
5. Shipping address accuracy
Please make sure your shipping address is complete and correct at checkout. Casbah Market is not responsible for packages delayed, lost or returned because of an incorrect or incomplete address. If a package is returned to us, we can reship it once the correct address is confirmed, and additional shipping charges may apply.
6. Damaged, missing or lost shipments
If your order arrives damaged, or an item is missing, please email support@maghribimarket.com within 48 hours of delivery with your order number and photos. If your tracking shows no movement for several days, contact us and we will work with the carrier to resolve it. See our Returns & Refunds policy for details.
7. Shipping coverage
We currently ship to all 50 states in the United States. We do not ship internationally at this time.
8. Shipping policy updates
We may update this Shipping Policy at any time. Changes will be published on this page with the updated effective date.
Questions? Email support@maghribimarket.com or WhatsApp +1 (571) 629-1900.